▼ Why do I need to provide my first and last name during registration?
▼ What should I do if I don't have a last name or only have one name?
▼ Are there any restrictions on what characters I can use in my first and last names?
▼ Can I change my first and last name after registration?
▼ What if I accidentally entered the wrong first or last name during registration?
▼ Do I need to provide my full legal name during registration?
▼ Why is my first and last name required fields during registration?
▼Is there a character limit for my first and last name?
▼ What should I do if my first and last name are too long to fit in the provided fields?
▼Why do I need to provide my email address during registration?
▼ Can I use any email address for registration?
▼ Is my email address visible to other users?
▼ What if I don't have an email address?
▼ Can I change my email address after registration?
▼ What if I accidentally entered the wrong email address during registration?
▼ Do I need to verify my email address during registration?
▼ Is there a limit to the number of accounts I can register with the same email address?
▼ Why is my email address a required field during registration?
▼ What if I don't receive the verification email after registration?
▼ Why do I need to provide my contact number during registration?
Your contact number is used for account verification, security purposes, and communication with you regarding account-related matters.
▼ Is my contact number visible to other users?
Typically, your contact number is kept private and is not visible to other users unless you choose to share it.
Can I use any type of phone number for registration?
Yes, you can usually use any valid phone number, including mobile or landline, for registration.
Do I need to verify my contact number during registration?
Yes, many platforms require phone number verification to ensure the validity of the contact number provided.
Can I change my contact number after registration?
Yes, you can usually update your contact number in your account settings or profile page after registration.
What if I accidentally entered the wrong contact number during registration?
If you made a mistake during registration, you can typically update your contact number in your account settings or by contacting customer support for assistance.
Is there a limit to the number of accounts I can register with the same contact number?
Some platforms may limit the number of accounts associated with a single contact number to prevent abuse.
Why is my contact number a required field during registration?
Your contact number is required for account verification, security, and to facilitate communication regarding your account.
What if I don't receive the verification code after registration?
If you don't receive the verification code, please ensure that you entered the correct contact number. You can usually request a resend or contact customer support for assistance if you're still experiencing issues.
Can I register without providing a contact number?
In most cases, providing a contact number is required for registration. However, some platforms may offer alternative methods for account verification if you're unable or unwilling to provide a contact number.
Why do I need to provide my Pincode during registration?
Your Pincode helps us personalize your experience and provide location-specific services or information.
What is a Pincode and where can I find it?
A Pincode, also known as a postal code or ZIP code, is a numerical code used by postal services to identify specific geographic areas. You can usually find your Pincode on official mail or by searching online for your address.
Is my Pincode visible to other users?
Typically, your Pincode is kept private and is not visible to other users unless you choose to share it.
Can I change my Pincode after registration?
Yes, you can usually update your Pincode in your account settings or profile page after registration.
What if I don't know my Pincode?
If you're unsure of your Pincode, you can find it by searching online for your address or by contacting your local postal service.
Why is my Pincode a required field during registration?
Your Pincode helps us tailor our services to your location and ensure accurate delivery or access to location-specific features.
Is there a format for entering my Pincode?
Pincode formats vary by country, but you typically need to enter only the numerical digits without spaces or special characters.
What if my Pincode is not accepted during registration?
If your Pincode is not accepted, double-check that you entered it correctly. If you're still experiencing issues, contact customer support for assistance.
Can I register without providing a Pincode?
In most cases, providing a Pincode is required for registration. However, some platforms may offer alternative methods for location verification if you're unable or unwilling to provide a Pincode.
What if my Pincode covers a wide area with multiple regions?
If your Pincode covers a wide area with multiple regions, you can usually select or enter a more specific location or address during registration to ensure accurate service delivery or access to location-specific features.
Can I use a different mobile number for logging in?
You can’t Login from any other mobile number, you can Login only from the mobile number which was entered at the time of Registration.
Is my mobile number my username for logging in?
Yes, your mobile number is your username for logging in.
What if I forgot my mobile number linked to my account?
If you have forgotten your registered mobile number, then either talk to customer support to know about your mobile number or do a new registration.
Can I change my mobile number associated with my account?
Yes, you can change your mobile number associated with your account in my profile section.
Is there an option for two-factor authentication using my mobile number?
No, as of now we don’t have any two-factor authentication using your mobile number.
Can I receive login verification codes via SMS?
Yes, you will receive login verification code via SMS.
Are there any limitations on the type of mobile numbers accepted for login?
Yes, there is a limit of 10 digits in mobile number, it does not accept more than or less than 10 digits.
What happens if I don't receive the verification code on my mobile number?
If it takes time for the verification code to receive then wait for a while and if it still does not receive then try again after some time.
Can I log in with a mobile number from another country?
No, You can’t login with another country mobile number.
Can I log in using a landline number instead of a mobile number?
No, You can’t login with landline number instead of mobile number.
What should I do if I receive login attempts on my mobile number that I didn't initiate?
You can’t login unless you enter the verification code. There will be no login attempts from your number until you enter the verification code.
How can I verify that my mobile number is correctly linked to my account?
You can verify your mobile number in “my profile” section to check that your mobile number is linked correctly or not.
Is it possible to have multiple accounts linked to the same mobile number?
No, you can’t link multiple accounts with same mobile number.
How do I receive the OTP for login?
You will receive the OTP, whether it's through SMS.
Can I request a new OTP if the previous one expires or is not received?
Yes, you can request for new OTP in both the cases and also contact to customer support.
Is there a time limit for using the OTP for login?
Yes, there is a time limit of 60 sec for using OTP.
What should I do if I accidentally disclose my OTP to someone else?
Users need guidance on the steps to take if their OTP is compromised to prevent unauthorized access to their account.
Why is my cart empty even after adding items?
Due to session expiration, browser cache problems, or technical glitches your cart is empty after adding items in cart. It's essential to troubleshoot by refreshing the page, clearing browser cache, or logging in again to ensure the items are properly added to the cart.
How do I remove items from my cart?
To remove items from your cart, you can typically find a "Remove" or "Delete" button next to each item in the cart. Click on it, and the item will be removed.
Why can't I proceed to checkout even though my cart is filled?
This issue may arise due to various factors such as incomplete required information, insufficient stock, or technical errors. Make sure you've filled in all necessary fields such as shipping address and payment information. Additionally, verify if all items in your cart are in stock and available for purchase.
I'm unable to apply a discount code to my cart. What should I do?
If you're encountering difficulties applying a discount code, ensure that you've entered it correctly, and it meets the requirements specified by the store. Check the terms and conditions of the discount code, including its validity period and applicable products. If the issue persists, contact customer support for assistance.
Why does the total amount in my cart change unexpectedly?
The total amount in your cart may change due to factors such as taxes, shipping fees, or dynamic pricing based on real-time inventory. Ensure you're aware of any additional costs that may be added during the checkout process and review your cart before proceeding to payment.
Can I save items in my cart for later purchase?
Yes, Save for Later feature allows you to move items to a "Wishlist" or "Saved for Later" section, where you can easily access them in the future without having to add them to the cart again.
I accidentally removed an item from my cart. Can I undo this action?
No, you can re-add item from the Product Page.
My cart items are not reflecting the correct prices. What should I do?
If you notice discrepancies in pricing, it could be due to outdated information, regional pricing differences, or temporary glitches. Refresh the page or log out and log back in to see if the issue resolves. If the problem persists, contact customer support
